Sunday, September 18
5:30 - 7:00 pm
Pre-Registration
7:00 pm
Peer and New Attendee Dining
Monday, September 19
8:00 am
Registration/Continental Breakfast
8:30 am
Welcome and Housekeeping
8:45 am
General Session - Generational Communication: How to Talk Their Talk
Jenny DeVaughn, CEO (chief enthusiast officer), Social Precision
From Boomers to Millennials communication is
key. How we communicate, to our associates, to our customers and to our vendors
can make or break our business. With the continuing evolution of communication
methods, we still need to understand what the other person is saying no matter
the method. Join us in this session as we will look at how to choose the
appropriate communication method for each situation and audience.
10:30 am
Table Networking Based on Keynote Topic
12:00 pm
Lunch
1:00 pm
Education Sessions
HR 1A - Communication and Social Media: Talk/Text/Tweet with Our Associates
Jenny DeVaughn, CEO (chief enthusiast officer), Social Precision
In our own companies what is the best method
for your message? How do you communicate with your own associates who are out
on the road, in the warehouse, and in the board room? How do you reach
prospective employees? Do you email, tweet, voicemail, or post on the intranet?
Join us in this session as we investigate how to communicate using new social
medias to reach our associates.
Training 1B - Adaptive Learning Styles: Teaching All Generations in the Same Course
Robert Cilic, global manager, customer and sales technical education and training, OSRAM SYLVANIA, Inc.
Kinesthetic or auditory?
Boomer or Gen Xer? Does the audience change your development style? How can you
incorporate all learning and generational styles into a single course that not
only accomplishes the objectives but also engages the learner to retain and
recall on the job later? In this session we will tackle just these questions
and apply practical methods from proven programs.
2:30 pm
Education Sessions
HR 2A - Communication and Social Media: Reaching Our Customers
Carrie Johnson, director corporate and marketing communications, Graybar
Susan Minton, marketing training director, Acuity Brands, Inc.
Jamilyn Rodgers, merchandising specialist, Shealy Electrical Wholesalers
What is the best method to reach your
customers? Is it different for each customer and whether they are internal or
external? In this session we will learn about three different successful
approaches to communicating with customers using social media methods.
Training 2B - Developing a Single Course with Multiple Delivery Options
Wes Morgenthaler, LMS administrator, NAED
Joe Hajek, instructional designer, NAED
Lisa Hagar, instructional designer/developer, NAED
What is the most effective way to train your
workforce? Is it online, workbook or stand-up? Often you need to offer the same
training in different methods to reach all your dispersed associates. In this
session, we will discuss practical methods to develop training in multiple delivery
methods as well as how to change your culture to encourage alternate training
methods.
4:00 pm
NAED Products and Services for Making Your New Normal Productive and Efficient
4:25 pm
EDC Introduction - Chair and Past Chairs
Nikki Baker – Current purpose and projects of EDC
Tina Jett – Past projects of EDC
Jackie Facciolini – Vision and future projects for EDC
Rich Chadwick – What the EDC has done for me and my business
Beth Brown – How you can get involved in the EDC
4:45 pm
Announcements
5:00 pm
Welcome Reception
Tuesday, September 20
8:00 am
Continental Breakfast
8:30 am
Education Sessions
HR 3A - Succession Planning: Your Vision for Tomorrow (Sponsored by Brown Smith Wallace)
Steve Epner
In the next several years, many of our industry’s
top performers will be retiring and the years
of wisdom will begin to evaporate. Succession planning at all
levels within your organization from the warehouse to CEO will help you build
your pipeline of strength to positively impact your company’s future. Lead your
organization with the tools to identify today’s internal talent to develop into
tomorrow’s innovative leaders contributing to your organization’s future
strategies and success.
Training 3B - Preparing for Tomorrow: Knowledge Transfer Through Mentoring
Dr. Jennifer Giancola, Ph.D., St. Louis University
As traditionalist exist the organization, leverage
the transfer of knowledge throughout your organization strategically by
utilizing successful mentoring techniques. Learn how to enhance your retention
and professional development activities by creating a successful mentoring
program from the ground up including buy-in from the top down. Effective
mentoring accelerates the professional growth of new and existing employees and
positively impacts your organization’s strategic goals and objectives.
10:00 am
General Session - Workforce 2020: Preparing Today for the Workforce Challenges of Tomorrow
Bob Losyk
The profile of the American worker is rapidly
changing. Ethnic diversity, older workers, more female workers, the education
gap, and changing values are all reshaping our workforce in a dramatic way.
What once motivated, challenged and satisfied employees in the past will not be
effective in tomorrow’s work arena. Foresight and a workable talent management
strategy to connect employees to core business goals and prepare businesses for
the future are vital. This program reveals how the workforce is changing now,
how it will continue to change, the effects of those changes on CEO’s, owners,
and managers, and your company’s bottom line, and what we as leaders must do to
prepare today for the changes ahead. In this session you will be given real
world strategies for leading and motivating a changing workforce and ensuring
those workers see your vision for future success.
12:00 pm
Lunch
1:00 pm
Education Sessions
HR 4A - Turning Around Turnover: How to Keep the Best Employees for the Long Run
Bob Losyk
One of
the greatest dilemmas facing organizations today is the "revolving door syndrome" of employees. Workers are
looking for meaningful job outcomes, and they keep searching for the
organizations that can give them what they desire. This information-packed program gives management practical, cost effective, and easy-to-implement tools and techniques
to create a productive and satisfied workforce. You will learn how to turn the
unmotivated into enthusiastic employees,
how to stop the turnover, and keep the best employees.
Training 4B - Align Your Intern Program with Your Organization's Goals to Identify, Develop and Retain Key Talent
Kim Haygood, The Reynolds Company
Brenda Jochum, University of Nebraska-Kearny
Jay Johnson, Texas A&M
Business executives are leaving the business
at record pace, while eighty million Millennials are entering the
workforce. Attracting new talent
is critical to the future success and leadership of our industry. Learn how to
align your Intern Program with the goals of your organization to effectively
identify, develop, and retain key talent. Learn how your program can optimize
the Intern experience, increase your organization’s productivity, and increase
retention. This session provides strategies for working across the organization
to identify the right talent and keep them! Your next intern could be a future
executive.
2:30 pm
Education Sessions
HR 5A - How to Recruit and Hire the Right People
Bob Losyk
Recruiting
and selecting the right people for the job is critical to the success of any organization. Qualified and skilled
personnel are becoming harder and harder to find. Organizations are now
competing with one another for good
people. Now, and for the next five years, this problem will become much
more acute. The standard hit or miss approach to hiring no longer works, and costs too much in money, time, and
productivity. This practical, how-to
seminar is designed to empower you to increase your success in "real
life" recruiting and hiring. It takes a systematic approach that is simple and easy to put into practice
right away.
Training 5B - Panel: Strategically Position Your Company by Promoting Your Sales Team with the CEP
Nikki Baker, VP - HR & professional development, Springfield Electric Supply Company
Tina Jett, vice president of human resources, Butler Supply, inc.
Kelsy Friedman, PHR, training & safety manager, Electric Supply Inc.
John Kiso, educational program manager, NAED
The Certified Electrical Professional
certification program is gaining industry acceptance and credibility. Is your
company already entrenched or standing on the outside looking in? In this
session we will discuss the realized benefits from HR and training managers who
have capitalized on the CEP. You will learn how these companies promoted their certificants
as well as prepared associates not only for the CEP exam but for successful careers
in sales.
4:00 pm
Panel: Open Q&A
Moderator: Nikki Baker, VP - HR & professional development, Springfield Electric Supply Company
Sherri Sandvig, VP human resources, Border States Electric
Cassie Petty, VP human resources/quality assurance, Standard Electric Supply Co.
Debra Snyder, human resources administrator, Schaedler Yesco Distribution, Inc.
Claudia Montanari, manager professional development, International Electric Suppy Corp. (Rexel)
Dave Motz, director of quality & training, Kendall Electric, Inc.
5:00 pm
Adjourn
5:30 pm
Annual EDC Working Dinner
Join us for the Annual EDC Working dinner. We invite one person from each company to represent their company at the Education and Development Council's Annual Working Dinner Meeting. Learn more about the EDC.
Wednesday, September 21
7:30 am
Breakfast
8:00 am
General Session - Water the Bamboo
Greg Bell
Unleash your potential and
revitalize your team through Greg Bell’s Water
the Bamboo™ strategic concept. It starts with the seed: What’s your
strategic vision of what you want to achieve in your organization? We provide
the tools, techniques, and exercises to keep you and your team watering the
bamboo every day. Watering the Bamboo uses interactive and
innovative techniques to help you achieve strategic success through the
following:
- Make your values come alive
- Set a compelling vision
- Generate the results you want
- Build a network of supporters
- Create unshakable motivation
- Apply the secrets of high achievers to create
breakthrough results
Water the Bamboo is for
you if you truly want to achieve phenomenal growth in your personal life and
work. Through simple exercises and practical examples, Water the Bamboo will teach you new ways of thinking about your
vision and give you practical, step-by-step strategies and motivation to stay
focused on your bamboo and tend to its phenomenal growth – whatever your
“bamboo” may be!
9:45 am
Workshop
11:00 am
Putting it into Practice
11:30 am
Announcements
12:00 pm
Adjourn