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|
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| 1:00
- 6:00 p.m. Registration/NAED Knowledge Store |
|
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| 3:00
- 4:30 p.m. Concurrent Education Session |
|
How
to Prosper from the Top 2008 Technology Trends
Susan E. Aldrich
-Senior
Vice President and Consultant, Patricia Seybold Group
There are always waves of new technologies,
but only some of them have the potential to significantly
impact how you and your customers do business, your competitive
advantage, and your opportunities. To prosper, you first need
to know which technologies are going to have the greatest
impact. Aldrich's expertise includes customer self-service,
information management and technologies and practices for
monitoring, measuring, and managing the Quality of Customer
Experience SM(QCE). Her clients include Monster.com, John Hancock,
HP, Cisco, and more
| In
this session, you will learn: |
|
The top technology trends that will be important to
you and your customers in 2008-2010
New business opportunities created by those technologies
What practical steps you can take to seize the
opportunities |
|
|
|
| 3:00
- 4:30 p.m. Concurrent Education Session |
|
Set Your Company Apart with NAED Industry Certification
John Kiso - NAED Educational
Program Manager
Differentiation. How do you set yourself apart? Performance
standards. How do you make sure that your associates measure
up? NAED industry certification will measure performance standards
of key electrical distribution positions. By attaining industry
certification your associates will showcase their value. Distributors
and manufacturers with these credentialed associates will
set themselves apart and the entire distribution channel will
recognize your value. Attend this session to discover how
you can position your company to reap the rewards of industry-certified
associates.
| Key
electrical distribution positions for certification include: |
Outside Sales
Inside Sales
Branch Manager
Warehouse Manager |
|
|
|
| 3:00
- 4:30 p.m. Concurrent Education Session |
|
Forging Effective Partnerships within New Supply Chain Structures
Bob
Ashby - Industrial
Practice Manager, Frank Lynn & Associates, Inc.
Large end-users in construction and industrial markets are
now employing more sophisticated procurement processes. They
also have more tools and information available than ever before.
This dynamic has led to a range of new supply chain structures--from
manufacturer rebates and direct material sales in construction
markets to integrated supply and outsourced procurement structures
in industrial markets.
| This
session will examine: |
Various roles that suppliers and distributors can play
in which they can position themselves to deliver the most
value
and the most profitability
End-user and supplier survey results from construction
and industrial markets |
|
|
|
| Evening
Open for Associate Member and Allied Partner Events |
|
|
| 7:30
a.m. - 6:00 p.m.
Registration/NAED
Knowledge Store |
|
|
| 7:30
- 9:00 a.m.
Manufacturers
Council Annual Update (formerly Suppliers Session) |
This year's
Manufacturers Council Annual Update is about being involved,
committed, and moving forward. Meet your new council members
and find out the latest happenings that affect the profits
and activities of the manufacturers/suppliers in our channel.
Ask your own questions of the council and offer up your own
ideas, too.
|
| In
this session, you will: |
Hear results from the second Annual Survey of NAED Suppliers
Learn about the new Manufacturers Council online
forum - a way to establish two-way communications with
the Council, 24/7
Get up to date on the new orientation process for
new manufacturer members - a route to cutting through
the clutter for the first time attendee
Get a progress report on a new initiative to increase
sales of electrical products through distributionLife
Upgrades: Electrical Options For Better Living
Learn the latest on the key NAED task force initiatives
that directly affect you and your company |
|
|
|
|
8:00 a.m. - Noon
Concurrent
Education Workshop |
Challenging
10 Sacred Cows of Distributor Profitability
Brent
R. Grover - Managing Partner of Evergreen Consulting, LLC, NAW
Institute for Distribution Excellence Fellow, and author of
several NAW books including the new three-volume "Official
Guide to Wholesale Distributor Financial Management"
This financial
management workshop will challenge 10 "sacred cows"
about electrical distributor profitability, such as: Why do
you offer cash discounts to your customers? Why don't you use
add-on charges on your invoices? Why do you pay your sales reps
commissions on money-losing orders? Grover will include material
from his new NAW book, Official Guide to Wholesale Distributor
Financial Management. You will be asked to stretch your
thinking (and put pencil to paper with workbook exercises that
will help you understand why you don't make money).
| In
this workshop you will gain valuable insights into: |
Corporate governance - how to set up a "real"
board
Strategic planning - how to create a "one
page" strategic plan
Growth through acquisition - how to make a filter
to screen acquisition targets
Incentive compensation for salespeople - how leading
companies pay their reps
Strategic pricing - why this is probably the greatest
profit opportunity you have |
|
|
|
| 8:00
a.m. - Noon
Concurrent
Education Workshop |
|
Debunking
the Great Profit Myths in Distribution
Dr. Al Bates - Chairman and founder of the Profit Planning
Group
One of the interesting dilemmas in distribution is that there
is a serious disconnect between what managers think
drives profit and what actually drives profit. The underlying
issue is that managers are relying on conventional wisdom
passed down from one generation of managers to the next. Instilling
a new set of priorities within the management team requires
at least three critical factors.
| In
this workshop you will gain valuable insights into: |
UnderstandingMaking sure that every manager
within the firm has a common understanding of profit issues.
Typically the CFO carries the greatest workload in educating
the management team
MotivationSome things may have a large
impact on profit, but are no fun to deal with. Lowering
expenses is a classic example. It is necessary to create
a desire to improve as well as an understanding of the
need to improve.
RewardThere must be a direct linkage
between results produced and compensation levels of the
managers making the changes |
|
|
|
| 8:00
a.m. - Noon
Concurrent
Education Workshop |
|
How
to Design Effective Incentive Structures
Michael Marks - Managing
partner of Indian River Consulting and author of What's
Your Plan? Smart Sales Force Compensation in Wholesale Distribution,
now in its fifth printing
Which
is better, a straight commission or a salary plus a bonus?
The industry debate on the right sales incentive program is
full of strong opinions and little data. Join Michael Marks
for a disciplined look at the effectiveness of sales incentive
programs in wholesale distribution. There is a right way to
develop sales incentive effectiveness and there is nothing
magic about it. The process is hard work and it needs to involve
much modeling and many executives in the firm. Participants
will receive copies of all presentation materials including
the best practice audit manual described in Marks' new book.
| In
this workshop you will learn: |
The difference between effective sales quotas and "rectal
forecasts"
Why call reports are often the closest a sales
rep will ever get to a Pulitzer prize in literature
How to identify the activities that create results
and then manage and allocate those activities accordingly
Why it's important to consider that all dollars
of gross profit are not created equally before determining
incentive practices |
|
|
|
| 9:30
- 11:30 a.m. Peer Networking Groups (Distributors
and Manufacturers Meet Separately) |
|
Peer networking
groups give distributors and manufacturers an excellent opportunity
to have one-on-one conversations with non-competing peers
in roundtable discussions. Share in this mutual exchange of
ideas, information, and best practices while you forge new
relationships and reinforce existing ones.
|
|
|
| 11:30
a.m. - 1:00 p.m.
Women in Industry Networking Luncheon |
|
The
ART of Influencing People to Follow Your Lead
Christine
Corelli - President
of Christine Corelli & Associates, Inc., and author of
Wake
Up and Smell the Competition
and The
Art
of Influencing Customers to BUY from YOU
Join your industry peers for a fantastic NAED networking opportunity.
Plus, you'll hear an engaging and compelling presentation
that will help you in your leadership roles. Corelli will
share techniques on how to make a powerful impact when communicating.
You'll not only learn tips on this topic, but many of the
finer points Corelli has learned during her successful career
as a professional speaker, author, and advisor to executives,
business owners and sales managers in a wide variety of industries.
| In
this networking session, you will learn how to: |
Grab
and hold any group of people
Influence them to follow your lead, and sell your
ideas and products
Build strong business relationships |
|
|
|
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|
|
| 1:00
- 2:40 p.m. Concurrent Educational Session |
|
Emerging
Opportunities in Today's Mergers & Acquisitions Environment
For Electrical Distribution 
Michael
Marks - Managing partner of Indian River Consulting
The
electrical distribution industry continues to consolidate,
both on the wholesaler and the manufacturer level. As outside
interest continues to grow, industry insiders are impacted
in one of three ways. They can become acquirers, they can
seek to be purchased, or they can deal with the competitive
pressures of acquired competitors. For some this is good,
for some this is bad, but for all, it is different. This session
will demystify the money and how the process works, whether
a buyer or seller. Participants will receive a scenario planning
process to capitalize on both customer, distributor and supplier
opportunities created by M&A market disruptions.
| Hear
a frank "under-the-covers" examination of the
process including: |
valuations
funding
fees
value creation strategies |
|
|
|
| 1:00
- 2:40 p.m. Concurrent Educational Session |
|
Getting
Paid for What You Do
Dr.
Al Bates - Chairman
and founder of the Profit Planning Group
Electrical
distributors provide a wide array of services for their customers.
This service profile has a strong tendency to expand every
year. However, distributors have been reluctant to charge
adequately for their services. As a result, there is a serious
imbalance between services and revenue.
| This
session will attack the problem by examining three key
issues: |
|
Set a Profit TargetThe first thing that every
firm should do each year is determine how much profit
it is going to generate. If you don't develop a profit-first
mentality, profit simply ends up being whatever is left
over at the end of the year.
Review Order EconomicsMost firms are plagued
by a large quantity of small orders. With proper planning,
you can consolidate your purchases into fewer, larger,
less frequent orders; improving profitability for you
and your customer.
Pass Along Price IncreasesAt present there
is a significant upward pressure on prices, particularly
for copper and steel. It is simply not possible for
firms to absorb any significant portion of price increases. |
|
|
|
| 3:00
- 5:00 p.m.
Opening
General Session |
Kick
off the conference with this special opening general
session that mixes history with HIGH ENERGY!
Keynote
Presentation |
|
Empires
of Light
Dr.
Jill Jonnes - Historian
and author of Empires
of Light: Edison, Tesla, Westinghouse and the Race to
Electrify the World
In
this fascinating presentation, Jonnes will introduce
you to the three giants who created the electrical industry:
Thomas Edison, "the Wizard of Menlo Park,"
who was the nation's greatest inventor, creator of the
incandescent light bulb, and the first central DC power
station; Nikola Tesla, the eccentric Serbian
genius who revolutionized the industry with his AC inventions;
and George Westinghouse, the tough Pittsburgh
industrial entrepreneur who commercialized Tesla's AC
inventions. Jonnes describes the bitter corporate battle
to dominate the brand new electrical industry (including
the first controversial use of the electric chair) and
how the personalities of each of these three titans--Edison,
Tesla, and Westinghouse--determined the fates of their
young companies.
 |
EXTREME
ART!
Jean
Francois Detaille - EXTREME Artist and Entertainer
This fast-paced, exciting, spectacular, and unique program
is designed to awaken the artist AND business visionary
in you! Detaille draws a parallel between the world
of business and the inner motivation and inspiration
of the artist. Don't miss his "bigger than life"
action painting plus performance art that combines dance,
music, artistry, and intrigue.
See Francois in action here: http://www.extremekeynotes.com/
|
|
|
|
| Evening
Open for
Associate Member and Allied Partner Events |
|
|
| 7:30
a.m. - 5:30 p.m.
Registration/NAED
Knowledge Store |
|
|
| 8:00
- 10:00 a.m.
Opening
General Session |
|
This Second General Session Will Give You a Global Perspective!
Global Distribution Panel: Challenges and Opportunities
Panel Facilitator: Tammy Miller - NAED Chairman, CEO of Border States Electric Supply headquartered in Fargo, ND, an independent electrical distributorship with locations in eight states along both the Canadian and Mexican borders of the U.S., as well as a branch in Juarez, Mexico.
Join NAED Chair Tammy Miller and our distinguished international panel of distributors to gain a greater understanding of marketplace realities that face electrical wholesalers in Europe, elsewhere in North America, and on the Pacific Rim.
|
Topics discussed will include threats and targets of opportunity such as: |
Counterfeit products
Construction industry swings
The latest supply chain strategies
The best choices to make in terms of profit potential in new markets |
PANELISTS:
 |
 |
 |
 |
 |
Christof Bonn
CEO of BTF & Co., an independent distributorship founded by his father and headquartered in Coelbe, Germany |
Gilles Deraison
Member of the Executive Management Team of Paris-headquartered Rexel S.A. and President of the European Union of Electrical Wholesalers (EUEW). |
Robin Norris
Chief Executive Officer of Hagemeyer Australia - Asia Pacific |
Elaine Gerrie
COO at Gerrie Electric, headquartered in Burlington, Ontario |
Miguel Rubalcava
President of Asociación Nacional de Comerciantes de Material y Equipo Eléctrico (ANCOMEE), headquartered in Mexico City.
|
|
Keynote
Presentation |
|
The Starbucks Experience: Passion, People, and Coffee
Orin Smith - Former Starbucks President and CEO
Having grown from a small neighborhood operation into a multi-billion dollar organization, Starbucks is now one of the most admired brands and successful companies ever known. So how did they do it? Coffee purists speak to an almost “mystical” experience surrounding Starbucks coffee. Business watchers point out a distinctive brand that is difficult to match. Former Starbucks president and CEO Orin Smith will tell you it’s these distinctive qualities and others at the core of the Starbucks experience. Mix in vision and passion, audacious goals, a people-driven culture, and an unrelenting commitment to social responsibility in all aspects of business, and you get a company infused with character, soul, and success. Hear Smith’s visionary perspective on the coffee industry and how coffee became the star. |
|
|
| 10:15 a.m.
- Noon Concurrent Education
Session |
Global Distribution: One-On-One Panel
Panel Facilitator: Tammy Miller - NAED Chairman, CEO of Border States Electric
Panelist: Robin Norris, Christof Bonn, Gilles Deraison, Elaine Gerrie, Miguel Rubalcava
Not 101, but one-on-one. If the views of the distributors on the international panel in the general session caught your attention, join them in an informal breakout discussion group to find out even more about how they are identifying emerging problems and turning threats into advantages in the markets they serve.
Line, Hadden makes the business case for distinguished leadership
and employee practices.
|
|
|
|
|
|
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|
|
|
|
| 1:00
- 2:15 p.m.
Concurrent Education Session |
|
Panel: The Strategic Imperative: Standardizing & Synchronizing Information
Moderator: Bethany L. Sullivan, president Profitability Analytics Unlimited
Instant access to information is the price of entry in a global, networked economy. Every day, more and more end-customers base their buying decisions on the accuracy, completeness, and timeliness of information---i.e., the ease of doing business. In the not too distant future, information may even become more important than having the product in stock. Join our esteemed panel of experts as they share their insight into the future of the electrical distribution industry with (and without) standardized and synchronized information, as well as the importance of aligning business strategy with technology.
| In this session, you will learn how: |
Standardized and synchronized information is the newest strategic imperative for a business leader
The electrical distribution industry can sustain its competitive position in a knowledge-based global economy by measuring supply chain performance
Improvement in the introduction of new products can help manufacturers and distributors grow their top and bottom lines |
|
|
|
| 1:00
- 2:15 p.m. Concurrent Education Session |
|
Trends & Traps in Residential Construction: The NAED Roadmap to Future Opportunities
Michael Marks - Partner Indian River Consulting Group
By 2012, the housing market will return to the expansion side of the economic cycle. The consumption of electrical products, in aggregate, will increase over the period. But how will the channel flows shift and rebalance to accommodate new formats and how will those changes impact the traditional electrical distributor?
| Learn the answers to these and many more questions: |
How does home center pricing actually work and how will it align with traditional electrical distributor pricing structures?
Are builders going to source more directly from distributors?
How much electrical volume is migrating into the home automation channels and why?
How is private label going to play out in the residential market? |
|
|
|
|
|
| 1:00
- 3:40 p.m. Innovation Workshop |
|
Success Thinking, Edison Style: Driving a Solution-Centered Mindset
Sarah Miller-Caldicott - Author of Innovate Like Edison: The Success System of America’s Greatest Inventor, the #1 nonfiction book on Amazon.com, #1 book in the category of innovation, and the #3 book in the category of Business and Investing (as of January 2008)
Thomas Edison created competitive advantage by expanding the range of possible solutions to every problem he encountered, including the way he set goals, his positive mental outlook, his willingness to take risks, and his belief in developing teams that journeyed the extra mile to create outstanding customer value. Developing a solution-orientation for you and your team is the first step toward becoming a successful
innovator, and driving a climate of innovation in your organization.
| You will learn how to: |
Employ Edison's method of aligning goals to passions, identifying why this is in line with the best practices of neuroscience today
Move from negative thinking toward success thinking
Engage a mindset of learning to "lean forward toward solutions" rather than "backing away" from them |
See reviews on Caldicott’s book:
USA Today: http://www.usatoday.com/money/books/2007-10-28-innovate-like-edison_N.htm
Fortune Small Business: http://money.cnn.com/2007/10/09/smbusiness/Edison.fsb/ |
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|
| 3:50
- 5:25 p.m. Strategic
Planning Booth Session |
Supplier-hosted booths, appointments only
The time spent at NAED’s Strategic Planning Booth Sessions is so valuable that our members asked for more! Now you have an extra afternoon to fit in more appointments with top level key executives from your trading partner companies.Twenty-minute appointments with five minutes in between appointments. Make your discussions more productive by using NAED’s Strategic Framework Guide to prompt you to ask each other the right questions and be prepared with answers. You’ll find other appointment planning resources here.
|
|
|
| Evening
Open for Associate Member and Allied Partner Events |
|
|
| 7:00
a.m. - 2:00 p.m.
Registration/NAED
Knowledge Store |
|
|
| 7:30
- 11:50 a.m.
Strategic
Planning Booth Session |

|
| 7:30
- 9:10 a.m. |
Four
20-minute appointments with 5-minute breaks in-between |
| 9:10
- 10:10 a.m. |
Open
Format |
| 10:10
- 10:15 a.m. |
Break |
| 10:15
- 11:50 a.m. |
Four
20-minute appointments with 5-minute breaks in-between |
Supplier-hosted booths, appointment and open-format times |
More than four hours of direct face-to-face interaction with top level executives all in one place for your convenience. Start with a complimentary continental breakfast, then spend the morning driving your business by meeting with your trading partners for strategic planning dialogue.
Make your discussions more productive by using NAED’s Strategic Framework Guide to prompt you to ask each other the right questions and be prepared with answers. You’ll find other appointment planning resources here. NAED recommends that distributors and suppliers set up appointments well in advance of the booth session. |
|
|
| 9:00
- 11:00 a.m. Spouse Breakfast |
|
Cooking Demonstration on D’lightful & D’lectible Desserts
Come and enjoy a wonderful networking breakfast while you learn cooking techniques from award-winning San Francisco Marriott chefs. Executive Pastry Chef Keith Jeanminette will demonstrate cooking crepes and how to decorate dessert plates with chocolate, fresh fruit, sauces, etc. Then Pastry Chef Loan Co will give a taste-tempting demonstration of her pulled sugar techniques. |
$25 per person! |
|
|
| 1:30
- 2:45 p.m. Concurrent Education Session |
|
Panel: Assembling Your Leadership Team for Growth
Moderator: Ed Orlet - NAED Director of Development
One of the biggest challenges for a growing company is developing a leadership team. While entrepreneurs may be conditioned to do everything themselves, a larger company demands different competencies. This panel discussion will feature successful distributors and manufacturers who have managed their growth by understanding the importance of assembling a great management team.
| You will learn: |
At what stage of growth you need to start adding specialists
What your organizational chart should look like, and when you NEED an organizational chart
The attributes of a well rounded management team |
|
|
|
| 1:30
- 2:45 p.m. Concurrent Education Session |
From CRM to DRM – How Customers Are Starting to Manage You
Jeff Greene - Executive Director of Client Services, Gold Group
Find out how technologies ranging from Web 2.0 to mobile are poised to disrupt the way distributors have been managing their customers. Real-world examples from both inside and outside the electrical industry, handouts of critical web links worth visiting and engaging role-play will provide perspective on “Distributor Relationship Management” and show you how to profit from it. Example cases will include: call-centers answering questions via SMS text messages, and wireless inventory management; shared customer “wikis” replacing conversations with account reps; websites that “sell” product to customers based on their past buying behavior; and more.
| You will learn: |
How to understand the rapid changes affecting CRM technology in multiple industries
How electrical distributor customers will begin using these new technologies
How to harness this knowledge to begin planning next-generation CRM programs for electrical distributors |
|
|
|
| 1:30
- 4:00 p.m.
Education Session |
|
Green Construction Panel: A Horse of Another Color?
Moderator: Joe
Salimando - Columnist, Publisher, Market Researcher
What happens when a construction project is dyed green by the owners and architects? Can we define what green means--electrically, at least? How is a green construction project different for electrical contractors, distributors, and manufacturers? Our panel of experts -- including electrical contractors who have "done" sustainable work -- will tackle the present and future of green construction, with real-world knowledge . . . and do their
best to answer the grayest of your questions. This special 2 1/2-hour discussion features two panels, including experts and electrical contractors with "green" experience. This is your chance to catch up with "electrically green" matters . . . and ask questions.
Panelists include: a representative from the U.S. Green Building Council, a consultant working with distributors on wind power, and representatives from contractors Collins Electric (northern California), E.C. Company (Oregon), and Joe Swartz Electric (Texas)
Even our moderator is green. Joe Salimando has worked in the
electrical biz for 23 of the past 29 years (he now writes for TED Magazine
and tedmag.com). In the six "missing" years, Salimando was editor of
Waste Age, the waste industry's #1 publication – during which
time municipal recycling programs were initially introduced in much
of the U.S. |
|
|
| 6:00
- 10:30 p.m. NAED Centennial Celebration & Awards Banquet |
You won’t want to miss this special finale event of the Summit! This is your chance to join the Who’s Who of the industry while you enjoy a fabulous evening of networking, dining, awards, and live entertainment from the classic rock band, Foreigner, sponsored by Legrand North America. More info here.
NAED awards will recognize those members who have made invaluable contributions to our association and the electrical industry. Plus, you’ll find out who won TED Magazine’s “Vacation of the Century” prize.
Dress: Formal evening attire (black tie optional)
Click here for tux rental information |
|
| Wednesday,
May 21 |
| Departures.
See you next year in Fort Lauderdale, Fla! Mark your calendar for May 16-20, 2009. |
|
Home | Schedule
| Strategic Booth Session | Register
| Travel | Centennial Awards Banquet | NAED.org
© 2008 National Association of Electrical
Distributors
1181 Corporate Lake Drive : St. Louis, MO
63132 : INFO@NAED.ORG
888.791.2512 : 314.991-9000 : FX 314.991.3060 |
|