Value Added: Assessing New Service Offerings

Electrical distributors who work to improve services will be rewarded with reduced processing costs and better customer satisfaction and revenue streams from customers who value service.

This report addresses the importance of evaluating and ranking basic services' satisfaction and importance by customer segment; how to develop benchmarks for service costs and areas where services are insufficient; and how to best identify and produce a new service development process.

Learn More

NEW! Value-Added Services
Learn more

Download whitepaper

  Primary Subject Area:

  Business Profitability 
  Sales & Marketing 

  2008, 2017

  Prepared by:
  Indian River Consulting Group

Related Research

Excellence in Selling 
   From metrics to the next generation of salespeople, this webinar series focuses on the various aspects of sales in today's business world.
Market Overview Report 
   Sales information, product and service offering predictions, and other details about the 2015 electrical industry overview.