PROGRAM ENROLLMENT

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This package includes all courses within Transportation Safety, Workplace Safety, and the HR Compliance Bundles.

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Content focuses on strategic management principles to achieve company success, plus fundamentals of ethics and how they should be handled in the workplace, online, and in the global community.

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The Certified Electrical Professional (CEP) program provides the knowledge and skills needed to become more efficient and profitable in selling and negotiations. Access is granted for one year and includes over 120 online courses totaling more than 20 hours of learning content in key areas of selling such as understanding buyers, building relationships, selling with impact, winning more deals, negotiating effectively, selling with integrity, and knowing electrical products.

Upon successful completion of the online final exam, graduates of the CEP program will earn both a printed certificate and a digital badge to use in email and across all social platforms.

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Includes more than 15 hours of content on listening, business writing, creating and giving presentations, personal credibility, influence. and email etiquette.

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This course builds an understanding of the service and business sides of electrical distribution by teaching students how the right customer service skills can increase sales in the counter area. 

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Includes more than 15 hours of content on dealing with high-stress customer situations, internal customer relations, rapport building, customer service strategies, customer relationship management, and building a customer-centric organization.

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This bundle provides a basic understanding of business analysis as well as statistical analysis, the value of data, its many uses throughout the business, and bonus training content on key software used in data analysis.

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The EDGE course will give distributors the "edge" they need to be leaders in the industry by providing a solid foundation of electrical products and terms, basic electrical principles, and customer applications. 

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Developed by Electro Federation Canada (EFC), the Electrical Industry Playbook is an online training module for new employees to help jump-start their understanding of the electrical market so they can successfully navigate the industry. This module is also an important resource for existing, tenured employees to help further sharpen their skillsets and advance their industry knowledge. Empowering your team with training resources provides tangible benefits to you and your team, and ultimately, to your partners and customers. The Electrical Industry Playbook includes a complete toolkit of resources: + 60-minute online training module with interactive activities featuring key takeaways + Glossary of important terminology + Discussion guide for learning customization.

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This kit of EPEC training consists of online modules, downloadable workbooks, a capstone project and a final exam. EPEC Automation introduces the language of automation, ladder diagrams, inputs, logic and outputs. Students will also learn about solid state controls, PLCs, specialty sensors, PID, and closed loop controllers.

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FEATURES THE 2023 NEC / 2021 CE CODE. This kit of EPEC training consists of four online modules with accompanying electronic workbooks, blueprints, capstone projects, and a final exam. EPEC provides information about electrical products, their applications and how they are interrelated with other products in electrical systems. EPEC Bronze includes an introduction to electrical products and the EPEC Triangle, residential electrical systems, light industry environments, and commercial and outdoor products.

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FEATURES THE 2020 NEC / 2018 CE CODE. The EPEC program provides information about electrical products, their applications and how they are interrelated with other products in electrical systems. Specifically, EPEC Bronze includes an introduction to electrical products and the EPEC Triangle, residential electrical systems, light industry environments and commercial and outdoor products. This French EPEC program consists of four electronic PDF modules with accompanying electronic PDF workbooks that the student can download and complete, as well as blueprints and a capstone project. There is also a final exam that the student completes on the Learning Center.

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FEATURES THE 2023 NEC / 2021 CE CODE. This kit of EPEC training consists of four online modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC Silver includes additional electrical products and their applications along with a complete systems analysis. EPEC Silver focuses on electrical systems in relation to lighting, load considerations, industrial machinery, and hostile and hazardous environments. Prerequisite: EPEC Bronze completion.

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FEATURES THE 2023 NEC / 2021 CE CODE. This kit of EPEC training consists of three modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC introduces additional electrical products and their applications along with a complete systems analysis. EPEC Gold discusses electrical systems in relation to delivering quality power, controllers, relays, drivers, and energy management considerations. Prequisite: EPEC Bronze and EPEC Silver level completion.

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FEATURES THE 2023 NEC / 2021 CE CODE.  This kit of EPEC training consists of four online modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC Datacom & Video provides the knowledge of voice, data, and video products to better recommend products that are appropriate for the needs of customers. This course covers copper communications, fiber optics, cable management, and video security.

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FEATURES THE 2023 NEC / 2021 CE CODE. This kit of EPEC training consists of five online modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC Lighting provides base product knowledge about electrical products, their applications, and how they are interrelated with other products in electrical systems and the EPEC Triangle. It then delves deeper into lighting basics, light sources and ballasts, luminaires and calculations, lighting controls, and lighting applications, and energy management.

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Explores financial metrics of a business, principles of accounting, and business math.

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This bundle includes access to courses such as diversity, harassment, FMLA, substance abuse, anti-bullying, and more.

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This course will introduce you to selling products and services, managing accounts, enhancing customer relationships and services, and using company resources.

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In this introductory course, students will learn about the electrical distribution industry, the various roles and career options, and will receive an introduction to the products that distributors sell.

Intro to Electrical Distribution is a free course for all NAED members. 

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The NAED Leadership Development Program is a twelve-month curriculum focused heavily on developing the leadership skills needed to be successful in the electrical distribution industry. With a mixture of assessments, one-on-one coaching, live training, virtual training, case studies, and peer coaching, this experience blends together learning and development best practices, focusing specifically on the electrical distribution industry and is powered by time-tested Dale Carnegie principles.

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In this comprehensive training program, you will discover how to safely harness the power of AI technology to elevate your marketing and sales strategies. As AI adoption accelerates across industries, understanding and utilizing these tools is vital for maintaining a competitive edge while mitigating risk. This NAED-curated course bundle will guide you through practical applications of AI, including the use of ChatGPT, a state-of-the-art AI chatbot developed by OpenAI, designed to assist with various tasks—from crafting emails to generating creative marketing content. This program starts with providing a broad understanding of the topic, moves through user application, and then ends with the basics of technical application.

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This course teaches the key data analytics tools that a distributor can utilize to be successful in today’s marketplace, to drive a data driven culture in their organization, and to help identify areas for improvement in profitability and sales efficiency. The course provides techniques to perform analysis on the four main areas of business: Sales Revenues, Cost of Goods Sold, Gross Margins, and Operating Expenses. It also teaches different ways to categorize customers by their buying behaviors and how to use these categories to develop data driven engagement strategies—defensive, reactive, and proactive—to each customer. Finally, it addresses how to effectively communicate data analytics to stakeholders, how to implement data analytics insights, actions, and strategies, and how to build a data driven culture within your organization. As we move toward becoming a “Connected Business for the Future”, the Leveraging Data Course will help with your journey.

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The Management Bundle is designed to build upon core skills and teach new methods to help learners become the most effective managers possible. The bundle focuses on five main focus areas: Managing Meetings, Managing Change, Managing Yourself, Managing People, and Managing the Business. The NAED Industry Bundle is also included in this purchase.

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This bundle package of online courses consists of industry-specific training created specifically by NAED and includes Boost Profits: Increase Customer Profitability, Bottom Line Basics (English or Spanish), Counter Pro, Customer Service Role Play: Counter or Delivery Driver, EDGE, Inside Sales Pro, Intro to Electrical Distribution, Outside Sales Pro, Selling Green, Selling & Communicating to All Generations, and Warehouse Pro.

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Identify strengths and weaknesses in areas for outside sales success, including selling products and services, managing accounts, and using company and personal resources.

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Explore the principles of dynamic leadership, impactful communication, and team building.

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Includes courses on accountability, career planning, work-life balance, stress management, and Diversity, Equity & Inclusion.

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Explores basic project management frameworks and time management best practices.

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Content focuses on profitable purchasing, vendor management, and negotiation tactics. 

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Content focuses on the recruitment process, interviewing, attracting and retaining talent, and succession planning. 

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This bundle of courses provides an introduction to sales principles and tactics, including role-specific training for distributors.

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This bundle includes access to over 40 transportation safety courses, including defensive driving, extreme weather driving, injury prevention, master driver courses, turns, and more.

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Students learn a foundational understanding of the electrical distribution industry and the important role they play as warehouse associates within their companies.

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Includes content focused on teamwork and team culture, inclusiveness, and unconscious bias.

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This bundle includes access to courses in areas such as workplace violence, first aid, electrical safety, back safety, emergency preparedness & response, forklift operator safety, lockout/tagout, material handling safety, PPE and slips, trips and falls.