PROGRAM ENROLLMENT

Recommended Audience:
Associates at every level.

This course teaches the key financial indicators used to measure profitability and how every associate can contribute to the bottom line. 

Overview:
The Certified Electrical Professional (CEP) program provides knowledge and skills needed to become more efficient and profitable in selling and negotiations. Access is granted for one year and includes over 150 online courses totaling roughly 35 hours of content in key areas of selling such as understanding buyers, building relationships, selling with impact, winning more deals, negotiating effectively, selling with integrity and knowing electrical products. Graduates of the CEP program earn both a printed certificate and digital badge to use in email and across all social platforms. 

Recommended Audience:
Current or aspiring counter sales associates.

This course builds an understanding of the service and business sides of electrical distribution by teaching students how the right customer service skills can increase sales in the counter area. 

Recommended Audience:
Associates at every level.

The EDGE course will give distributors the "edge" they need to be leaders in the industry by providing a solid foundation of electrical products and terms, basic electrical principles, and customer applications. 

Recommended Audience:
Associates at every level.

Developed by Electro Federation Canada (EFC), the Electrical Industry Playbook is an online training module for new employees to help jump-start their understanding of the electrical market so they can successfully navigate the industry. This module is also an important resource for existing, tenured employees to help further sharpen their skillsets and advance their industry knowledge. Empowering your team with training resources provides tangible benefits to you and your team, and ultimately, to your partners and customers. The Electrical Industry Playbook includes a complete toolkit of resources: + 60-minute online training module with interactive activities featuring key takeaways + Glossary of important terminology + Discussion guide for learning customization.

Recommended Audience:
Associates at every level focused on selling automation products.

This kit of EPEC training consists of online modules, downloadable workbooks, a capstone project and a final exam. EPEC Automation introduces the language of automation, ladder diagrams, inputs, logic and outputs. Students will also learn about solid state controls, PLCs, specialty sensors, PID, and closed loop controllers.

Recommended Audience:
Associates at every level.

FEATURES THE 2020 NEC / 2018 CE CODE. This kit of EPEC training consists of four online modules with accompanying electronic workbooks, blueprints, capstone projects, and a final exam. EPEC provides information about electrical products, their applications and how they are interrelated with other products in electrical systems. EPEC Bronze includes an introduction to electrical products and the EPEC Triangle, residential electrical systems, light industry environments, and commercial and outdoor products.

Recommended Audience:
French-speaking associates at every level.

FEATURES THE 2020 NEC / 2018 CE CODE. The EPEC program provides information about electrical products, their applications and how they are interrelated with other products in electrical systems. Specifically, EPEC Bronze includes an introduction to electrical products and the EPEC Triangle, residential electrical systems, light industry environments and commercial and outdoor products. This French EPEC program consists of four electronic PDF modules with accompanying electronic PDF workbooks that the student can download and complete, as well as blueprints and a capstone project. There is also a final exam that the student completes on the Learning Center.

Recommended Audience:
Associates at every level.

FEATURES THE 2020 NEC / 2018 CE CODE. This kit of EPEC training consists of four online modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC Silver includes additional electrical products and their applications along with a complete systems analysis. EPEC Silver focuses on electrical systems in relation to lighting, load considerations, industrial machinery, and hostile and hazardous environments. Prerequisite: EPEC Bronze completion.

Recommended Audience:
Associates at every level.

FEATURES THE 2020 NEC / 2018 CE CODE. This kit of EPEC training consists of three modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC introduces additional electrical products and their applications along with a complete systems analysis. EPEC Gold discusses electrical systems in relation to delivering quality power, controllers, relays, drivers, and energy management considerations. Prequisite: EPEC Bronze and EPEC Silver level completion.

Recommended Audience:
Inside and outside reps in the data communications field.

FEATURES THE 2020 NEC / 2018 CE CODE. This kit of EPEC training consists of four online modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC Datacom & Video provides the knowledge of voice, data, and video products to better recommend products that are appropriate for the needs of customers. This course covers copper communications, fiber optics, cable management, and video security.

Recommended Audience:
Associates focused on selling lighting products.

FEATURES THE 2020 NEC / 2018 CE CODE. This kit of EPEC training consists of five online modules with accompanying electronic workbooks, blueprints, capstone project, and an online final exam. EPEC Lighting provides base product knowledge about electrical products, their applications, and how they are interrelated with other products in electrical systems and the EPEC Triangle. It then delves deeper into lighting basics, light sources and ballasts, luminaires and calculations, lighting controls, and lighting applications, and energy management.

Recommended Audience:
Associates at every level.

This bundle includes access to more than 70 courses in areas such as diversity, harassment, workplace violence, first aid, electrical safety, back safety, emergency preparedness & response, forklift operator safety, lockout/tagout, material handling safety, PPE, and slips, trips, and falls.

Recommended Audience:
Current or aspiring Inside Sales Associates.

This course will introduce you to selling products and services, managing accounts, enhancing customer relationships and services, and using company resources.

Recommended Audience:
New hires in any role.

In this introductory course, students will learn about the electrical distribution industry, the various roles and career options, and will receive an introduction to the products distributors sell.

Intro to Electrical Distribution is a free course for all NAED members, log on to the NAED Learning Center and search for the course in the course catalog to enroll.

Recommended Audience:
Any existing or emerging leader who is willing to grow and develop their leadership skills.

The NAED Leadership Development Program is a twelve-month curriculum focused heavily on developing the leadership skills needed to be successful in the electrical distribution industry. With a mixture of assessments, one-on-one coaching, live training, virtual training, case studies, and peer coaching, this experience blends together learning and development best practices, focusing specifically on the electrical distribution industry and is powered by time-tested Dale Carnegie principles.

Recommended Audience:
Associates at every level.

This bundle package of online courses consists of industry-specific training created specifically by NAED and includes Boost Profits: Increase Customer Profitability, Bottom Line Basics (English or Spanish), Counter Pro, Customer Service Role Play: Counter or Delivery Driver, EDGE, Inside Sales Pro, Intro to Electrical Distribution, Outside Sales Pro, Selling Green, Selling & Communicating to All Generations, and Warehouse Pro.

Recommended Audience:
Current or aspiring Outside Sales Associates.

Identify strengths and weaknesses in areas for outside sales success, including selling products and services, managing accounts, and using company and personal resources.

Recommended Audience:
Associates at every level.

This bundle includes access to over 40 transportation safety courses, including defensive driving, extreme weather driving, injury prevention, master driver courses, turns, and more.

Recommended Audience:
Associates of all levels.

With the VIP CORE package, associates have access to more than 90 training courses, including Boost Profits, Bottom Line Basics, Counter Pro, Customer Service Role Play, EDGE, Inside Sales Pro, Knowledge Share, Outside Sales Pro, Selling & Communications to All Generations, Selling Green, and Warehouse Pro. Numerous courses in niche skill sets are also available, including communications, customer service, ethics, finance/credit, information security, professional development, project management, purchasing, sales, and time management. Subscription access is good for one full year from date of purchase.

Recommended Audience:
Management Trainees, new Branch Managers, and anyone in a management role.

The VIP MANAGEMENT package is designed to build upon core skills and teach new methods that will allow students to expand their knowledge and become the most effective manager possible. VIP Access MANAGEMENT is comprised of four main focus areas: Managing Change, Managing People, Managing the Business, and Managing Yourself. Also included are NAED courses such as Engaging and Retaining Employees throughout their careers, Knowledge Sharing, and Recruiting with Social Media. Complimentary access to the VIP CORE package is provided, offering managers the ability to assess and make training decisions for their associates as well as expand their own skills in areas like communication & project management. Subscription access is good for one full year from date of purchase.

Recommended Audience:
Anyone interested in safety training.

The VIP Access SAFETY package includes a total of 150 courses with access to Workplace Safety, HR Essentials and Transportation courses. Subscription access is good for one full year from date of purchase. 

Recommended Audience:
Associates of all levels.

Students learn a foundational understanding of the electrical distribution industry and the important role they play as warehouse associates within their companies.