Search:
main-photo-case.png

 

Value Added Services

A Distributor Guide on Monitoring & Recovering Costs

Electrical distributors who work to improve services will be rewarded with reduced processing costs and better customer satisfaction and revenue streams from customers who value service.

This report addresses the importance of evaluating and ranking basic services' satisfaction and importance by customer segment; how to develop benchmarks for service costs and areas where services are insufficient; and how to best identify and produce a new service development process.

Download the Report [Members only]

Purchase the Report [Non-members]

 

Primary Subject Area: Business Profitability
Sales & Marketing

Audience: Electrical distributors.

Published: 2017

Prepared by: NAED South Central Region Council

Member Price: Free

Non-member Price: $349.00

lady.png

More Resources

Listed below are worksheets from the 2017 Value-Added report in an easy-to-use editable format so you can implement in your own business today.

Download Worksheet Bundle 
[ 4MB ZIP File]

 

Worksheet Bundle Includes:

  • Asset Improvement Worksheet
  • Expenditure Reduction Worksheet
  • Process Improvement Worksheet
  • Revenue Enhancement Worksheet
  • Special Services Worksheet

State of the Industry

The NAED State of the Industry report provides an overview of the economic expectations, anticipated growth, and perceived industry drivers by C-suite leaders.

learn more

Leveraging Your Data

Read this paper to learn how members of the electrical distribution channel can plan and execute big data projects to maximize not only sales, but also stock, logistics and customer satisfaction.

learn more

Market Overview

The 2017 NAED Market Overview Report provides an overview of the sales, customers, and services as it pertains to the electrical distribution industry

learn more